22 november: Innovation Day @ Aken
“Usability: Making things simple and elegant to use”. Talk with Prof. Jan Borchers, 22nd November 2018, 3 – 6 p.m., Digital Church, Jülicher Straße 72a, 52070 Aachen
Even before the surprising success of Apple's iPhone, "usability" — the quality of software and devices to be simple and elegant to use —, has become a widely acknowledged factor for market success, customer satisfaction, and brand loyalty, of everything from in-house IT solutions to consumer products.
In this talk, you'll learn the ten golden rules to help judge and improve usability, whether you are working on your own software project or just buying a new radio alarm clock. You'll learn why we IT folks belong to the species "homo logicus", and how to expand your understanding of software quality to include usability. Concrete examples, from unusable hotel hair dryers to horrific database masks, illustrate the usability effect. We'll wrap up with a first look at how to integrate usability into your product development process.
The talk will be held in English. Participation costs are EUR 80,00 per person.
Jan Borchers is full professor of computer science and head of the Chair for Media Computing and Human-Computer Interaction, which he founded at RWTH Aachen University in Germany in 2003 after holding faculty positions at Stanford University and ETH Zurich. He has more than 20 years of experience in usability through research, teaching, training, consulting, and development, for clients such as AirBus, Apple, ARD, Bayer, Children's Museum Boston, Daimler, Handelsblatt, OTIS, Scout24, TEDx, and Deutsche Telekom. For his "captivating lectures", he was voted RWTH's Computer Science Teacher of the Year in 2015. His group is one of Germany's best-published research groups at CHI, the premier international conference on user interface research, and he established Germany's first Fab Lab with free access to 3D printers and other tools of digital fabrication in 2009, and since 2016 he is Germany's first university professor to teach Personal Fabrication in the Fab Academy together with the M.I.T. In his spare time, he enjoys playing pool and jazz piano. He can be found at http://janborchers.com.
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